Our customers come first and we want you to be completely satisfied with all of your products purchased from A1 Cables.
All of our products carry a 1-year warranty to be free from manufacturing defects. If a product is found to have a manufacturer's defect, the product may be returned for replacement or rework at our discret
Warranty Policy
Our customers come first and we want you to be completely satisfied with all of your products purchased from A1 Cables.
All of our products carry a 1-year warranty to be free from manufacturing defects. If a product is found to have a manufacturer's defect, the product may be returned for replacement or rework at our discretion.
A1 Cables will cover shipping and handling on all warranty returns.
This warranty does not cover part failure due to damage caused by use, misuse, or where others have made or attempted to make repairs or modifications.
Return Policy
ALL product returns MUST be pre-approved by A1 Cables.
No returns will be accepted without a Return Merchandise Authorization number (RMA). You must call the customer service department to obtain an RMA number (334) 478-7270 or email Sales@A1Cables.com. RMA numbers are valid for 14 days from the date of issue.
Requests for returns of merchandise must be made within 90 days from date of invoice.
Customer is responsible for return freight.
Customer does not receive credit for original shipping and handling charges.
A 25% restocking fee will apply for all non-defective product returns.
Custom products may be non-returnable or subject to a 25% restocking fee.
Returns must include original packaging and must be in re-sellable condition.
No credit will be issued for merchandise that does not meet the above conditions.