Warranty and Return Policies

Warranty Policy

• Our customers come first and we want you to be completely satisfied with all of your products purchased from A1 Cables.
• All of our products carry a 1-year warranty to be free from manufacturing defects. If a product is found to have a manufacturer's defect, the product may be returned for replacement or rework at our discretion.
• A1 Cables will cover shipping and handling on all warranty returns.
• This warranty does not cover part failure due to damage caused by use, misuse, or where others have made or attempted to make repairs or modifications.

Return Policy

• ALL product returns MUST be pre-approved by A1 Cables.
• No returns will be accepted without a Return Merchandise Authorization number (RMA). You must call the customer service department to obtain an RMA number (334) 478-7270 or email Sales@A1Cables.com.  RMA numbers are valid for 14 days from the date of issue. 
• Requests for returns of merchandise must be made within 90 days from date of invoice.  
• Customer is responsible for return freight. 
• Customer does not receive credit for original shipping and handling charges.   
• A 25% restocking fee will apply for all non-defective product returns. 
• Custom products may be non-returnable or subject to a 25% restocking fee.
• Returns must include original packaging and must be in re-sellable condition. 
• No credit will be issued for merchandise that does not meet the above conditions.